FAQ

Below are a list of common questions and answers from homeowners that have foundation failure. If you do not see your question below, you may email it clicking below.

We accept all standard forms of payment including checks. We also can accept payment with credit card through PayPal by clicking Here.

Even if a basement does not leak, the walls can be pushed in by expansive soil. This soil, when excess moisture is present, creates the pressure that moves basement walls. Just because the basement is dry, does not mean that there is not excessive moisture in the soil.

No. We do not ask you to leave your home, and actually encourage you to be present while work is being completed.

Most foundation repair projects can be completed in one week. We make every attempt to start your project on a Monday, and have everything back by Friday. There are some repair projects that can last longer.

We have been in business since 1985. Additionally our staff has logged over 500 hours of continuing education.

Yes, you do. We will provide you with all options for repair or stabilization. We are consultants first and contractors if your situation requires it. We will compare several repair methods prior to designing your repair. As an independent, non-franchise company, we have the ability to provide you a solution, free from bias. We are not enslaved to a franchise method or product. We install multiple systems, from multiple suppliers.

Yes we do. Click here to view our Warranty Information

Yes we are, while Ohio requires no specific license number for our field, we are in good standing with the Bureau of Workers Compensation, and the Better Business Bureau. Our West Virginia License number is WV012897. Insurance certificates can be produced upon request.

None without your approval. Our quotations are FIRM. All typical unforeseen items have been included, and the price only changes under agreement between the customer and us.

We are flexible in allowing a homeowner to complete as much as they are comfortable with. We can include everything, concrete replacement, seed and straw yard, replacing decks, fencing, etc. If an owner wants to self-preform these tasks, we will accommodate.

Although all walls are different, we have seen very few “emergencies.” A wall that is bowed needs addressed sooner than later, but the amount of bow determines the timetable for repair. We have seen walls bowed in 7” that were still standing, but it is not advisable to wait that long to call.

No you do not. We have fixed walls that were bowed in 3” and shifted in another 4”. As long as they are standing, they typically can be repaired. There is a point where it can be cost prohibitive to repair, and at that time we will suggest the best thing for you.

Some cracks are typical and do not require a repair prior to patching. The cracks that do warrant a repair, however, should not be patched. Patching crack before a repair takes place creates an additional hurdle to repair. Those patch materials are incompressible, and therefore limit the amount of straightening, or lifting, that can be achieved.



Facebook
Twitter
Google+
Google+
http://kellylangcontractors.com/faq
PINTEREST
PINTEREST
LinkedIn